frequently asked questions

FAQs

how can we help you?

Our most frequent questions and answers. If you still need help, you can call Erin Kuhns, Manager, Training and Education at 1-888-430-9494 x222 or email ekuhns@cagp-acpdp.org.

The Conference will be at The Westin Edmonton, 10135 100th Street, Edmonton, Alberta. Click here to visit the website. Online hotel reservations will be made available soon on the Accommodation & Travel page.

Gift Planning Fundamentals will be offered on April 8, the day before the conference begins. It runs from 7:30 am – 5:00 pm. You may register for this course on the conference registration.

If you wish to register for this course only (and you are not attending the conference), you will choose the Gift Planning Fundamentals only option at the beginning of the conference registration. 

Self-parking 
Hourly: $7.00
Daily: $38.00

Valet parking
$50.00 daily

There are several off-site parking lots. You can find more information here.

Yes, there is a fitness centre and a heated indoor pool, both open 24/7 for guests. Visit the website for more information. 

The conference will be 100% in-person. There will be no virtual component to the conference. 

Yes, many of our CAGP chapters offer bursaries to members, allowing them the opportunity to attend the conference when they might otherwise not have the financial means to do so.

We are also very pleased to offer Sponsored Equity Access bursaries, open to those who identify as being from an equity-seeking or equity-deserving community. Click here for more information about all of our bursaries. The bursary process opens on December 2, 2024 and it closes on January 20, 2025.

Full conference registration includes breakfast and lunch on Wednesday; breakfast, lunch and the banquet dinner on Thursday; and breakfast and lunch on Friday. If you purchase a one-day ticket, breakfast and lunch are included, but you would need to purchase a banquet ticket separately, which you can do on the registration form.

We make healthy food choices for the conference meals based on the menus available at the venue. However, not all food preferences or intolerances can be accommodated by the venue. We ask that delegates also be responsible for managing their own preferences and intolerances. 

If you have a food allergy, be sure you include this information in your registration

Please note that we cannot guarantee that no cross contamination has taken place in the special preparation of an allergy-free alternate meal. We ask that delegates also be responsible for managing their own preferences and intolerances.

Full conference delegates automatically receive entry to the Thursday night banquet. If you are a one-day delegate or coming as a guest, you will need to purchase a banquet ticket, which can be done on the conference registration.

Please dress comfortably, in keeping with your personal preferences. Many delegates opt for “business casual”.

Dress for banquet dinner on Thursday night is also as you wish. Some delegates dress up a little more for the evening.

Yes, there will be a conference app, which will be ready to download prior to the conference. On this app, you will find the agenda, delegates and speakers, information about our sponsors and exhibitors, FAQs, and much more. During the conference, you will be able to access speaker presentations and session evaluations too.

Prior to the conference, delegates will receive an email with instructions for accessing the speaker presentations online via the conference website (password protected). Presentations will also be accessible through the app. We will not be providing printed copies of the presentations. As new presentations are received, they will be posted online so check back for updates.

There is a place on your conference registration form to sign up for the social activities. If you decide you would like to join in the activities after you have already registered for the conference, contact Erin Kuhns, Manager, Education and Training at ekuhns@cagp-acpdp.org. There is no guarantee that there will be space left at the social activities after the registration deadline has passed. 

When you download the app, you will be able to see who else is attending the conference. A PDF version of the delegate list will also be also available to download with the speaker presentations.

Kindly respect the privacy of our delegates – this list is not to be used for advertising purposes. If your name does not appear on this list, it is because you opted out of the list on your registration form.

Yes, there are discounts available for WestJet. Please visit our Accomodation & Travel page for more information. 

In your confirmation email. You can also contact us at ekuhns@cagp-acpdp.org to have your conference confirmation email resent to you.

Your chosen sessions will also be loaded onto the Conference app, which will be available prior to the conference. Watch for an email from us at that time with instructions for downloading the app. 

Please feel free to use your technology to enhance your conference experience. #CAGP25 is the official conference hashtag if you are sharing anything on social media.

We do ask that you be mindful of those around you by turning your phones to silent. If you must take a call, please do so outside the session room.

Name badges must be worn at all times for access to meeting sessions and meal functions and to ensure the safety of the meeting. This includes wearing your name badge to the banquet. 

We recognize that some people are sensitive to scented products. Perfumes and strong odours can precipitate severe asthma attacks.

Please limit the use of perfumes, scented hair spray, cologne, aftershave and any other highly scented products out of respect for these individuals.

Please note there will be a photographer on-site taking pictures of the conference for use in future CAGP marketing materials. 

Should the Conference sell out, you will be invited to contact our team to add your name to the wait list. Should spots become available, we will contact those on the waitlist in the order in which they were added. The registration fee will be at the rate when a registration becomes available.

Cancellation Policy 2025

Notice of all cancellations must be received in writing by March 7, 2025. If you must cancel your registration, three options are available:

1) Your registration may be carried forward for you to attend the 2026 conference (subject to a $250.00 administration fee – plus tax)

2) Your registration fees may be refunded (less a $250.00 administration fee – plus tax)

3) Your registration may be transferred to a colleague within your organization at any time (less a $150 administration fee – plus tax)

As of March 8, 2025 there will be no refunds or carry-forwards. No-shows forfeit the full registration fee. Please send your cancellation requests to education@cagp-acpdp.org.

CAGP reserves the right to amend or cancel the event. Please note that in the event of a forced cancellation (for example, a mandated closure by Federal or Provincial Government), all registrations will be reimbursed in full (unless otherwise agreed upon by delegate and CAGP).

If an event has to be cancelled or rescheduled we will contact you as soon as possible to notify you of the change. You will be offered an alternative date or a full refund.

In the event of a cancellation or rescheduling, we will not reimburse travel, accommodation or other costs related to the event.

Code of Conduct for
CAGP Annual National Conference

CAGP is dedicated to ensuring a welcoming and safe conference experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race or religion. All participants, speakers, sponsors, exhibitors and volunteers are expected to comply with this code of conduct to ensure a professionally engaging environment and secure for all in attendance.

Harassment may be verbal or non-verbal, and includes offensive expressions, sexual images in public spaces, deliberate intimidation, stalking, following, inappropriate photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.

Anyone asked to stop any harassing behaviour is expected to comply immediately.

Harassment of conference participants in any form will not be tolerated. If a participant engages in harassing behaviour, the conference organizers may take any action they deem appropriate against anyone violating these rules, including warning the offender or expulsion from the conference without a refund.

Anyone being harassed or noticing someone else being harassed, or with any other concerns related to this policy or conduct of conference participants, may contact a member of the conference staff immediately, either at the event registration desk, or via email at info@cagp-acpdp.org, or through the “helpdesk” feature on the Conference App.

Conference staff will be happy to assist participants in contacting hotel/venue security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference.

Participants are expected to follow these rules at all conference venues and conference-related social events.

Keep in touch

Register to receive updates on when conference registration opens

Frequently Asked Question

From entrepreneurs to developers, marketing managers, CEOs and policymakers – all of our 5,000 attendees are looking to stay on top of the latest trends

The Conference will be at The Westin Edmonton, 10135 100th Street, Edmonton, Alberta. Click here to visit the website. Click here for online hotel reservations

Gift planning fundamentals will be offered on April 10, the day before the conference begins. It runs from 7:30 am – 5:00 pm. You may register for this course on the conference registration.

If you wish to register for this course only (and you are not attending the conference), you will choose the gift planning fundamentals only option at the beginning of the conference registration. 

Self-parking 
Hourly: $7.00
Daily: $38.00

Valet parking
$50.00 daily

There are several off-site parking lots. You can find more information here.

yes, there is a fitness centre and a heated indoor pool, both open 24/7 for guests. Visit the website for more information. 

The conference will be 100% in-person. There will be no virtual component to the conference. 

Yes, many of our CAGP chapters offer bursaries to members, allowing them the opportunity to attend the conference when they might otherwise not have the financial means to do so.

We are also very pleased to offer Sponsored Equity Access bursaries, open to those who identify as being from an equity-seeking or equity-deserving community. Click here for more information about all of our bursaries. The bursary process opens on December 2, 2024 and it closes on January 20, 2025.

Full conference registration includes breakfast and lunch on Wednesday; breakfast, lunch and the banquet dinner on Thursday; and breakfast and lunch on Friday. If you purchase a one-day ticket, breakfast and lunch are included, but you would need to purchase a banquet ticket separately, which you can do on the registration form

We make healthy food choices for the conference meals based on the menus available at the venue. However, not all food preferences or intolerances can be accommodated by the venue. We ask that delegates also be responsible for managing their own preferences and intolerances. 

If you have a food allergy, be sure you include this information in your registration

We can take food allergy requests up to one week before the conference.  After that, we cannot guarantee that food allergies will be accommodated.

Please note that we cannot guarantee that no cross contamination has taken place in the special preparation of an allergy-free alternate meal. We ask that delegates also be responsible for managing their own preferences and intolerances.

Full conference delegates automatically receive entry to the thursday night banquet. If you are a one-day delegate or coming as a guest, you will need to purchase a banquet ticket, which can be done on the conference registration.

The dress code is business casual attire.

For the banquet dinner on Thursday night, the dress code is business attire.

Yes, there will be a conference app, which will be ready to download prior to the conference. On this app, you will find the agenda, delegates and speakers, information about our sponsors and exhibitors, faqs, and much more. During the conference, you will be able to access speaker presentations and session evaluations too.

Prior to the conference, delegates will receive an email with instructions for accessing the speaker presentations online via the conference website (password protected). Presentations will also be accessible through the app. We will not be providing printed copies of the presentations. As new presentations are received, they will be posted online so check back for updates.

There is a place on your conference registration form to sign up for the social activities. If you decide you would like to join in the activities after you have already registered for the conference, contact erin kuhns, manager, education and training at ekuhns@cagp-acpdp.org. There is no guarantee that there will be space left at the social activities after the registration deadline has passed. 

When you download the app, you will be able to see who else is attending the conference. A pdf version of the delegate list will be also available to download with the speaker presentations.

Kindly respect the privacy of our delegates – this list is not to be used for advertising purposes. If your name does not appear on this list, it is because you opted out of the list on your registration form.

Yes, there are discounts available for WestJet. Please visit our hotel & travel page for more information. 

In your confirmation email. You can also contact us at ekuhns@cagp-acpdp.org to have your conference confirmation email resent to you.

Your chosen sessions will also be loaded onto the Conference app, which will be available prior to the conference. Watch for an email from us at that time with instructions for downloading the app. 

Please feel free to use your technology to enhance your conference experience. #cagp25 is the official conference hashtag if you are sharing anything on social media.

We do ask that you be mindful of those around you by turning your phones to silent. If you must take a call, please do so outside the session room.

Name badges must be worn at all times for access to meeting sessions and meal functions and to ensure the safety of the meeting. This includes wearing your name badge to the banquet. 

We recognize that some people are sensitive to scented products. Perfumes and strong odours can precipitate severe asthma attacks.

Please limit the use of perfumes, scented hair spray, cologne, aftershave and any other highly scented products out of respect for these individuals.

Please note there will be a photographer on-site taking pictures of the conference for use in future CAGP marketing materials. 

This is a free community funded event; there will be buckets at the park entrance for you to have the opportunity to make a gold coin donation.

To allocate tickets and manage our events we use Eventbrite. To reserve a ticket for an event, you must first register with Eventbrite. When you sign up please make sure that you use the same name and email address that we have on file for you. After you have registered with Eventbrite you will be able to save an event for future reference.

We do not provide details of other attendees to scholars. Please use the Facebook group to enquire about others going and to arrange transport or accommodation.